Ability to work and cope with pressure with accuracy and commitment.

Excellent interpersonal, written and verbal communication skills with a positive working attitude.

Degree Holder with relevant project management experience in Project Management.

Implement BAU enhancements, including requirement gatherings, UAT and deployment support.

As system owner for I.Serve, I.Serve Repo, IWF and IBPM, ensure parameter tables and access matrices are maintained and up to date.

Provides support to users on production enquiries and issues, follow up with technology teams to put in fixes for production defects, including UAT support and deployment support for the fixes (usually at night or over weekends).

Serve, Workflow, IBPM, Chatbot and any other systems used by Customer Centre and CBG Operation teams.

Work closely with RCSI team, Business Units, Customer Centre team, CBG Operation teams and technology partners in User Acceptance Testing (UAT) for projects, initiatives, production fixes and regression on I. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. This job offer is not available in your country.

Airtable salary